GENERAL

  • What sets Kapro apart from other companies that produce laser levels and measuring tools?
    Kapro is known for our innovative designs and high-quality materials. Our focus on accuracy, durability, and ease of use sets us apart from other companies in the market.
  • Does Kapro offer any warranties or guarantees on their products?
    Yes, Kapro offers a limited lifetime warranty on all of our professional grade levels, three years for laser levels, and 2 years for digital tools. We stand behind our products and are committed to providing exceptional customer service.
  • What kind of customer support does Kapro provide, and how responsive are they to customer inquiries?
    Kapro provides excellent customer support, including a dedicated customer service team that is available to answer questions and provide technical support. We are very responsive to customer inquiries and strive to provide the best possible service.
  • Are Kapro's laser levels and measuring tools compatible with other brands and types of equipment?
    Kapro's laser levels and measuring tools are compatible with other brands and types of equipment. We are designed to work seamlessly with a wide range of accessories and tools to help users get the most out of their equipment.
  • Does Kapro offer any training or educational resources to help users get the most out of their products?
    Kapro offers a range of training and educational resources to help users get the most out of their products. We offer online tutorials, user manuals, and other helpful resources to help users learn how to use their equipment effectively.
  • What kind of durability and reliability can I expect from Kapro's laser levels and measuring tools, and how do they hold up over time?
    Kapro's laser levels and measuring tools are built for accuracy and longevity. That being said, most construction tools will eventually need to be retired at some point due to use and accidental abuse. If used and cared for correctly, we've had customers return years down the line to finally upgrade.
  • What is the range of Kapro's laser levels, and how accurate are they?
    Kapro laser levels come in a myriad of ranges and tolerances. You'll find lasers beam distances of 50' - 980', and tolerances of up to ±2 depending on the model.
  • Does Kapro offer any special features or functionality that sets their laser levels apart from other brands?
    Kapro's laser levels offer a range of special features and functionality, such as pulse mode, manual mode, and self-leveling. These features make our laser levels more versatile and easy to use than other brands in the market.
  • How do Kapro's laser levels and measuring tools compare in terms of price to other brands in the market?
    Kapro's laser levels and measuring tools are competitively priced compared to other brands in the market. We offer excellent value for money and are a great investment for professionals in the industry.
  • What kind of feedback have other professionals in the industry provided about Kapro's products and customer service?
    Kapro has received positive feedback from professionals in the industry for our innovative designs, high-quality materials, and excellent customer service. Our repeat customers frequently cite our wide range of patented spirit level vials and laser levels as why they continue to choose Kapro.

SPIRIT LEVELS

  • What does the lifetime vial accuracy warranty cover?
    The lifetime vial accuracy warranty covers the part of your vial, not the whole level. Please note that only solid acrylic vials are covered under the lifetime warranty. Cylindrical vials are covered for 1 year. The warranty does not cover damage to the level from misuse, abuse, or accidental damage. Should the vial fail due to frame damage, warranty is voided.
  • What types of spirit levels are available and which one should I choose for my project?
    We offer a variety of spirit levels, including bubble levels, torpedo levels, box beam levels, digital levels, and laser levels. The type of level you choose will depend on your project and your personal preferences. If you need a professional opinion, please get in touch with us for information and recommendations.
  • How accurate are spirit levels and what degree of accuracy do I need for my project?
    The accuracy of spirit levels varies, but our levels are designed to provide precise measurements within a range of <0.0005"/" (0.5-1mm/m). The degree of accuracy you need will vary by project and skill level. If you're working on a DIY project, cylindrical vials (0.001"/" accuracy) might be sufficient. If you're a professional, we always recommend investing in premium tools with cylindrical vials.
  • Can I use a spirit level for outdoor projects or is it only suitable for indoor use?
    Our spirit levels are suitable for both indoor and outdoor use. However, if using a level outdoors, it's important to protect the level from extreme temperatures, moisture, and direct sunlight to ensure accuracy.
  • How do I know if a spirit level is calibrated correctly?
    We calibrate all of our spirit levels to <0.0005"/" vial accuracy before they leave our facility. If you're concerned about the accuracy of your level, you can perform a vial check test. Get in touch if you need help with this.
  • What is the difference between a traditional spirit level and a digital level?
    Digital levels use electronic sensors to measure angles, while traditional spirit levels use a bubble in a vial of liquid to indicate levelness. Both types of levels have their advantages, and the choice depends on personal preferences and the requirements of the project.
  • How do I properly maintain and store my spirit level to ensure its accuracy and longevity?
    To maintain the accuracy of your spirit level, store it vertically by its hang hole in a dry, cool place and avoid dropping or hitting it. You should also clean the vial and the surface of the level regularly to remove any dirt, mortar, or debris that may affect accuracy.
  • What is the price range for a quality spirit level and what factors affect the cost?
    The price range for spirit levels varies depending on the type, quality, and brand. Our levels are priced competitively, and we offer a range of options to fit different budgets.
  • Can a spirit level be used for multiple applications or do I need a separate one for each project?
    You can use a spirit level for multiple applications, but it's important to ensure that it's appropriate for the project you're working on. For example, a bubble level might not be the best option for checking the levelness of a long surface.
  • Are there any safety precautions I need to follow when using a spirit level?
    Unless your level has an integrated laser pointer that could damage eye sight, spirit levels are very safe to handle. Wear safety gear appropriate for the project you're working on.
  • Where can I find product reviews and ratings?
    You can find reviews and ratings from our online store, or other major online retailers in your country.

LASER LEVELS

  • What types of laser levels are available and which one is best suited for my specific trade?
    Kapro offers a range of laser levels for different applications, including cross-line lasers, rotary lasers, and multi-line lasers. As a general rule of thumb, tilers might find cross-line lasers to be the most useful for laying tiles, while carpenters and electricians might prefer rotary lasers for their versatility.
  • How accurate are laser levels and what degree of accuracy do I need for my project?
    Kapro laser levels reach an accuracy within 0.2-0.3mm/m. The degree of accuracy required will depend on the type of project you're working on.
  • Can I use a laser level outdoors and in bright sunlight?
    Kapro's laser levels are suitable for outdoor use, and some models feature pulse mode to enhance visibility in bright sunlight. However, it's important to protect the level from extreme temperatures, moisture, and direct sunlight to ensure accuracy.
  • How does a laser level compare to a traditional spirit level in terms of accuracy and ease of use?
    Laser levels are generally more accurate than traditional spirit levels, and they're also easier to use. They provide a clear, highly visible line that makes it easy to see if a surface is level. This saves time and ensures that the job is done right the first time.
  • What is the range of a laser level and how does it affect my work?
    The range of a laser level varies depending on the model. Kapro's laser levels have a range of up to 40 meters, which is more than enough for most construction applications.
  • What is the difference between a red laser and a green laser, and which one is better for my needs?
    Green laser levels are more visible than red laser levels, making them ideal for outdoor use or in brightly lit areas. However, they have a shorter battery life and tend to be more expensive than red lasers.
  • Can I use a laser level on a tripod, and what features should I look for in a compatible tripod?
    Yes, you can use a laser level on a tripod. Kapro's laser levels are tripod-ready and feature both 1/4 and 5/8-inch threads for compatibility with a wide range of tripods. When choosing a tripod, look for a stable base and a height that is comfortable for your work.
  • Are laser levels easy to set up and use, or do they require special training or knowledge?
    Kapro's laser levels are designed to be easy to set up and use, with intuitive controls and clear instructions. However, it's important to read the manual and follow the manufacturer's instructions to ensure that you get the most accurate results.
  • How long do the batteries last in a laser level, and can I use rechargeable batteries?
    The battery life of a laser level varies depending on the model and the type of battery used. Kapro's laser levels use either AA or AAA batteries, which can last up to 15 hours. You can also use rechargeable batteries to save money and reduce waste.
  • What is the price range for a high-quality laser level, and what factors affect the cost?
    The price of a laser level depends on the features of any given model. Generally, green lasers, rotary lasers, and number of laser lines increases the price.